We provide 'service support' for most of our clients. This broad category includes network administration, desktop integration, hardware and software trouble-shooting and help-desk style support. Since we are familiar with our clients' practices and day to day operation, we are often asked to provide consulting services as well.

Our focus is on providing IT services to law firms. Our most common assignment is to act as network system administrators for a law firm that is large enough to require on-going attention, but not large enough to justify the considerable expense of hiring full-time IT staff.

We provide implementation focused consulting to law firms and other legal professionals. By 'implementation focused' we mean that we help you make a decision as to 'what' needs to be done as rapidly as possible... and our primary focus is on 'implementing' that solution in your office. This distinction is important. As opposed to writing reports and scheduling multiple meetings and follow-on meetings, we try to get to the crux of the matter early on and get to the mechanics of implementing the solution. Familiarity with our clients' daily business practices allows us to streamline the scope-out phase of a project. This means two things to our clients. First, the project gets completed faster. Second, the final product costs less.

We have experience using the following Legal Software products:

AbacusLaw - Certified Support Partner

TimeSlips - Certified Support Partner
Amicus Attorney
Client Profiles
TimeMatters
Interwoven - iManage
ProLaw
Summation Blaze and iBlaze
Sanction
TrialDirector
CaseMap and TimeMap
Concordance
Juris
DDI

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We have experience using the following general software products:

Adobe Acrobat Professional, Adobe Photoshop, HotDocs, Microsoft Access based application development and maintenance, OmniPage Pro

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We have experience using the following network servers and network services:

Linux Servers and networks, Microsoft Windows Servers and networks, Novell Servers and networks, a wide variety of TCP/IP based services (Email, FTP, HTTP, LDAP), Microsoft IIS, Microsoft Exchange, Apache webserver, PHP, Perl and Python, custom web-based portals and applications